Privacy Policy

Decibel BPO built the Decibel HRMS app as a Commercial app. This SERVICE is provided by Decibel BPO and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Decibel HRMS unless otherwise defined in this Privacy Policy.

Personal Information which is being gathered through the Service consists of any personal details provided consciously and voluntarily by a Customer (Employer), End User or the Customer’s administrator or through your use of the Decibel HRMS platform. This may include your name (first and last), birthdate, gender, nationality, job title, phone number(s), date you first started working for your employer, department you work in, employee ID/ national security number, address, country, city, and other dependents name, gender and birth, status in the system and in the workplace, IP address and other unique identifiers.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

When using the Mobile Apps, Current location address and location coordinates (longitude and latitude), to allow location-based features and services to properly work like Marking Attendance.

When using the Mobile Apps, we may request access to your device’s camera, photo storage. This allows you to take and upload pictures and such access would only be used in ways you choose. You may at any time revoke access at the device level. We do not access your device’s camera and photo storage without your permission. We use mobile analytics software to allow Us to better understand the functionality of Our Mobile Apps on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information We store within the analytics software to any Personal Information you submit within the Mobile Apps. When you download and use the Mobile App, we automatically collect your device information such as operating system version, type, hardware usage statistics, etc. The GDPR legal basis for processing this information is the contractual obligation to your employer to perform the Services.

When using mobile app, we may request to you send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Download File: when using mobile apps, we may request access to your device’s storage to download the pdf file, You may at any time revoke access at the device level.

Network Information: when using the mobile apps, we may access network information to provide better service.

Our services are intended for the corporate purpose only. Decibel does not condone or knowingly allow the capture or forwarding of obscene, vulgar, pornographic, or offensive photos or videos. In some cases, user itself allow to update their profile picture which kept securely or privately on cloud server with secure key. All uploaded images are secured and can not be use for any inappropriate activity.

We have implemented administrative, technical, and physical security measures to help prevent unauthorised access. Despite these measures, no data transmission over the Internet can be entirely secure, and we cannot guarantee or warrant the security of any information you transmit via our websites or apps. Please note that you are responsible for maintaining the security of your credentials used to access any Digital Markets service or account, and you must report suspected unauthorised activity to us. We make reasonable efforts to restrict access to information to only those employees, contractors, and agents who need such access in order to operate, develop, improve, or deliver our programs, products, and services.

We may employ third-party companies and individuals due to the following reasons:

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Decibel HRMS may collect and upload users' image information for specific functionalities within the app. This may include, but is not limited to, images, photos, or other visual content provided by users. The uploaded image information is used for only profile update.

By using our app, you consent to the collection and uploading of image information as described in this Privacy Policy. If you do not agree with these practices, please refrain from using the app.

The terms of this Privacy Policy will govern the use of the Service and any information collected in connection therewith, however, Decibel HRMS may amend or update this Privacy Policy from time to time. The most current version of this Privacy Policy will always be posted at: https://decibelprivacypolicy.mydecibel.com. Unless otherwise agreed with the Customer, we will endeavour to provide notice of material changes to this policy on the homepage of the website and (if applicable) via an e-mail. Such material changes will take effect seven (7) days after such notice was provided on our website or sent by email. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of Services will constitute your active acceptance of, and agreement to be bound by, the changes to the Privacy Policy. If you have any questions (or comments) concerning this Privacy Policy, you are welcome to send us an email or otherwise contact us at support@decibelbpo.com and we will make an effort to reply within a reasonable timeframe, and not over 30 business days.