Privacy Policy

Decibel BPO has developed the Decibel Health Facility app as a commercial service. This SERVICE is provided by Decibel BPO and is intended to be used as is.

This document informs users about our policies regarding the collection, use, and disclosure of Personal Information for anyone who decides to use our Service.

Consent

By choosing to use our Service, you consent to the collection and use of information in accordance with this policy. The Personal Information collected is used for providing and improving the Service. We do not share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at Decibel Health Facility unless otherwise defined here.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information requested will be retained by us and used as described in this privacy policy.

Camera Access

We require access to your device's camera to allow you to attach images to medical forms within the app. We do not store or process these images for any other purpose than to attach them to your designated medical form. Access to the camera is granted only with your explicit consent, and you may revoke this permission at any time through your device settings.

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information on your phone called Log Data. This Log Data may include details such as your device's Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app while utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Security

We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at it.support@decibelbpo.com.

LAST UPDATED: May 16, 2024